HelpPRO: Patricia Heard, MSW,ACSW,LMFT,LCSW

Patricia Heard, MSW,ACSW,LMFT,LCSW	Last Updated: 05/04/2011


Office and Contact Information

Phoenix Family Institute 10720 Carmel Commons Blvd. Suite 330 Charlotte, NC 28226	Phone: (704) 542-9883 Fax: (704) 552-1493 This provider offers a free brief telephone consultation. Email: Click Here Website: www.phfamily.com Contact: Patricia Heard

Gender: Female

Office Hours:

Monday: 8am - 5pm
Tuesday: 11am - 5pm
Wednesday: 10am - 7pm
Thursday: By appointment
Friday: 9am - 12pm
Saturday: 10am - 1pm
Sunday: N/A

Response Time to Call:

Weekdays: 1 Day
Weekends: 1 Day

Accessibility:

Are Near Public Transportation

Offer Evening Office Hours

Offer Weekend Office Hours


Qualifications

Years of Experience: 30

Licensing:

NC - LCSW [C000810]

NC - Marriage & Family Therapist [380]

Degrees:

MBA

MSW

Credentials and Certifications:

Academy of Certified Social Workers (ACSW)

Marriage and Family Therapist, Licensed (LMFT)

Social Work Supervisor


Fees and Payment Options

Individual: $120
Group: $60
Family: $120

Sliding Scale: Yes

Private Insurance or Out of Network: Yes

Free Services:

Information & Referral

One Hour per wk for Returning Troops and Families

Insurance:

Blue Cross and Blue Shield (Blue Options)	CIGNA HealthCare (PPO)
Blue Cross and Blue Shield Federal Employee Program (FEP)	Managed Health Network


Problems Served (focus areas are bold)

Addictions/Other (gambling, sex, etc.)	Eating Disorders	Parenting Issues
Addictions/Substance	Education/Personal Development	Personality Disorders
Adoption/Foster Care	Elder Abuse	Phobias
Aging	Factitious Disorders (Munchausen Syndrome)	Physical Illness/Impairment
Anger Management	Family Dysfunction	Postpartum Depression
Anxiety/Panic Disorders	Firesetting	Pregnancy/Childbirth
Asperger's Syndrome	Forensic	Psychoses/Major Mental Illness
Attachment Disorders	Gender Identity	Psychosomatic
Attention Deficit (Hyperactivity) Disorder	Grief/Loss	Runaways
Autism	Immigration/Newcomer	Self Abuse
Behavioral Problems	Infant Mental Health	Sexual Abuse/Rape
Bipolar Disorders	Infertility	Sexual Disorders
Career/Employment Concerns	Interpersonal Relationships	Sexual Orientation
Child Abuse and Neglect	Learning Disabilities	Sexuality Issues
Couple or Marital Issues	Life Transitions	Sleep Disorders
Depression	Men's Issues	Spiritual/Religious Concerns
Developmental Disability	Multicultural Issues	Stress
Dissociative Disorders	Neurological	Tourette's Disorder
Domestic Violence	Obsessive/Compulsive Disorder	Trauma/PTSD
Dual Diagnosis	Pain Management	Women's Issues


Populations Served (focus areas are bold)

Age Groups:

Adolescents (13-17)	Children (6-12)	Seniors (60 +)
Adults (26-59)	Preschool (Under 6)	Young Adults (18-25)

Specific Populations:

ACOA (Adult Children of Alcoholics)	College Students	Multiple Chemical Sensitivity (MCS)
AIDS/HIV+	Diabetes	Multiple Sclerosis (MS)
Alzheimer's	Disabled	Obese or Overweight
Biracial	Gay/Lesbian/Bisexual	Offenders/Perpetrators
Brain/Head Injured	Gifted	Sensory Impaired (hearing, vision, etc)
Cancer Patients	Grandparents	Step Families
Caregivers	Immigrants/Refugees	Transgendered
Children of Divorce	Interracial Families/Couples	Twins
Chronic Illness	Military/Veterans


Treatment Methods and Approaches (focus areas are bold)

Theoretical Approach:

Behavioral	Genetic Counseling	Play Therapy
Behavioral Medicine	Geriatric Consultation	Psycho-Educational
Biofeedback	Gestalt	Psychoanalysis
Body Centered Psychotherapy	Guardian ad Litem	Psychoanalytic Psychotherapy
Case Management	Humanistic	Psychopharmacology
Coaching	Information and Referral	Relational
Cognitive/Behavioral	Internal Family Systems (IFS)	Satir
Contemplative	Interpersonal Psychotherapy (IPT)	Sex Therapy
Crisis Intervention	Intervention (Alcohol, Drug, Gambling Addiction, etc.)	Short-Term (Brief Treatment)
Critical Incident Stress Debriefing (CISD)	Mediation	Social Support
Dance/Movement Therapy	Meditation/Relaxation	Sports Psychology
Education Consultation	Parent Guidance	Supervised Visitation
Evaluation/Diagnostic	Parent-Child Interaction Therapy (PCIT)	Systemic
Feminist	Pastoral Therapy	Vocational Counseling/Rehabilitation
Forensic Evaluation

Methods Used:

Couple/Marital	Family Systems	Individual
Educational or Psycho-Educational	Group	Supervision/Consultation


Religious and Multi-cultural Experience (focus areas are bold)

Religious Experience:

Christian

Jewish

Muslim

Multi-cultural Experience:

African-American	Caribbean	Irish
Arabic	Haitian	Native American
Asian	Hispanic


Professional Associations

National Association of Social Workers (NASW)

Groups


Teens

Teens discuss problems of growing up.

Group Focus:

Behavioral Problems

Group Status:
Group Type:

Active
Therapy

Member Age:

Adolescents (13-17)

Member Gender:

Any

Location:	Charlotte, NC 28226
Phone:	(704) 542-9883

Meeting Day:	Tuesday
Meeting Time:	Evening
Meeting Frequency:	Every Other Week


New Mothers

Discuss ups and downs of being pregnant or new mother.

Group Focus:

Parenting Issues

Group Status:
Group Type:

Active
Therapy

Member Age:

Young Adults (18-25)
Adults (26-59)

Member Gender:

Female

Location:	Charlotte, NC 28226
Phone:	(704) 542-9883

Meeting Day:	Friday
Meeting Time:	Morning
Meeting Frequency:	Other


College Transition

Group for high seniors, college students and their parents to discuss changes in family and expected behavior.

Group Focus:

Education/Personal Development

Group Status:
Group Type:

Active
Educational

Member Age:

Young Adults (18-25)
Adults (26-59)
Seniors (60 +)

Member Gender:

Any

Location:	Charlotte, NC 28226
Phone:	(704) 542-9883

Meeting Day:	Saturday
Meeting Time:	Morning
Meeting Frequency:	Other


PreMarriage Workshop

Group for engaged or recently married individuals.

Group Focus:

Couple/Marital Issues

Group Status:
Group Type:

Active
Educational

Member Age:

Young Adults (18-25)
Adults (26-59)
Seniors (60 +)

Member Gender:

Any

Location:	Charlotte, NC 28226
Phone:	(704) 542-9883


Meeting Time:	Evening
Meeting Frequency:	Other