HelpPRO: Northcoast Conflict Solutions

Northcoast Conflict Solutions	Last Updated: 04/30/2010


Office and Contact Information

Northcoast Conflict Solutions 7819 Broadview Road Suite 4 Cleveland, OH 44131	Phone: (216) 236-6200 ext. 2 Fax: (216) 236-6202 This provider offers a free brief telephone consultation. Email: Click Here Website: www.ncsmediation.com Contact: Patti Bertschler

Gender: N/A

Office Hours:

Monday: 8am - 7pm
Tuesday: 8am - 7pm
Wednesday: 8am - 7pm
Thursday: 8am - 7pm
Friday: 9am - 4pm
Saturday: 9am - 2pm
Sunday: N/A

Response Time to Call:

Weekdays: 1 Hour
Weekends: 1 Day

Accessibility:

Are Accessible by Wheelchair

Are Near Public Transportation

Have Emergency Appointments Available

Offer Evening Office Hours

Offer Weekend Office Hours


Qualifications

Years of Experience: N/A

Degrees:

MEd

PhD

Credentials and Certifications:

Critical Incident Stress Debriefing (CISD)

Divorce Mediator

Family Mediation, Certified in

National Board for Certified Clinical Hypnotherapists (NBCCH), Certified

Psychologist, Clinical


Fees and Payment Options

Individual: $110
Group: N/A
Family: $110

Sliding Scale: Yes

Medicaid (or equivalent state insurance): Yes

Medicare: Yes

Free Services:

Information & Referral

One Hour per wk for Returning Troops and Families

Insurance:

AETNA Health, Inc.	Medical Mutual (HMO Health Ohio)
AETNA Inc. (Open Choice)	Medical Mutual (SuperMed Plus and Professional, Ohio Med)
Anthem Blue Cross Blue Shield (Blue Access PPO)	Moore Counseling & Mediation Services, Inc.
CareSource, Inc.	Sobel & Raciti Associates, Inc.
Ceridian EAP	TRICARE
Crisis Care Network	United Behavioral Health (UBH)
Horizon Behavioral Services	United Healthcare
LifeServices EAP	UnitedHealthcare
Magellan Behavioral Health	Value Options
Managed Health Network


Problems Served (focus areas are bold)

Addictions/Other (gambling, sex, etc.)	Dual Diagnosis	Personality Disorders
Addictions/Substance	Education/Personal Development	Phobias
Aging	Family Dysfunction	Physical Illness/Impairment
Anger Management	Gender Identity	Pregnancy/Childbirth
Attention Deficit (Hyperactivity) Disorder	Grief/Loss	Psychoses/Major Mental Illness
Behavioral Problems	Interpersonal Relationships	Sexual Abuse/Rape
Bipolar Disorders	Learning Disabilities	Spiritual/Religious Concerns
Career/Employment Concerns	Life Transitions	Stress
Couple or Marital Issues	Men's Issues	Trauma/PTSD
Depression	Parenting Issues	Women's Issues
Domestic Violence


Populations Served (focus areas are bold)

Age Groups:

Adolescents (13-17)	Children (6-12)	Young Adults (18-25)
Adults (26-59)	Seniors (60 +)

Specific Populations:

ACOA (Adult Children of Alcoholics)	Children of Divorce	Military/Veterans
Alzheimer's	Chronic Illness	Step Families
Biracial	Gay/Lesbian/Bisexual	Transgendered
Cancer Patients	Grandparents	Twins
Caregivers	Interracial Families/Couples


Treatment Methods and Approaches (focus areas are bold)

Theoretical Approach:

Behavioral	Geriatric Consultation	Parent Guidance
Coaching	Holistic	Relational
Cognitive/Behavioral	Hypnosis	Short-Term (Brief Treatment)
Critical Incident Stress Debriefing (CISD)	Long-Term	Sports Psychology
Evaluation/Diagnostic	Mediation

Methods Used:

Couple/Marital	Individual	Supervision/Consultation
Family Systems


Religious and Multi-cultural Experience (focus areas are bold)

Religious Experience:

Christian

Jewish

Multi-cultural Experience:

African-American

Asian

Hispanic


Professional Associations

American Society on Aging

Association for Conflict Resolution (ACR)