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"I can't thank you enough. Your web site is such an incredible resource. I only wish I had found it earlier..."

Irene A.

"I have to say that I am most impressed with your site. As I told you I had "googled" and "yahooed" for this information but found nothing that compared to your database... My search was becoming very stressful and I wish to thank you for relieving that stress."

Janet S.


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About HelpPRO

The Mission

HelpNet, Inc. was founded in 1995 to improve the public’s access to the services of mental health clinicians and organizations. (Click here to view our brochure).

The Vision

That every person in America can readily find mental health services to meet their needs.

The Service

At the heart of HelpPRO® is our Therapist Finder at www.HelpPRO.com. It carefully identifies users’ needs and interests and matches these with our therapists’ capabilities. Our process increases the likelihood that users and therapists will make positive, lasting connections from their very first meeting.

Our database contains detailed information on thousands of mental health professionals, their services and their organizations across the Country.

For therapists the process of listing their practices is easy and intuitive. Each listing showcases the types of services they offer, their particular areas of expertise, accessibility, insurance accepted and much more. Using simple drop-down menus, therapists may select from over 850 practice-related, descriptive terms to paint a comprehensive picture of their practice. This greater transparency helps reduce client anxiety and facilitates more meaningful initial and longer term communication.

HelpPRO Users

Individuals Seeking Services

From anywhere in the country, people in need of services quickly find the exact resources they need in their own communities. Stress and anxiety are reduced, as the user locates the therapist whose office has wheel-chair access, can make home visits, speaks Chinese, or who has experience working with the survivors of incest.

Professionals in Health and Human Service Organizations, Schools, Business and Governments Finding Services for their Constituents

HelpPRO is used by businesses, employee assistance programs, healthcare companies, public agencies, hospitals, schools, universities, attorneys and physicians to provide efficient and confidential support for their clientele. Whether it's a school counselor finding a therapist for a teen with an eating disorder, a hospital social worker finding a group for children with cancer, or a police officer finding a shelter for a woman suffering from domestic violence, HelpPRO is a powerful resource.

In the month June of 2008, for example, 12,000 searches were launched. These included searches originating at 85 Universities and Colleges, 54 Hospitals and Medical Centers, 47 Health Insurance Organizations and 32 State, federal and local government entities.

Our Invitation to Mental Health Professionals to List with Us

We aspire to be the major national searchable database that consumers use to find the mental health services they need. To achieve this end, we have created a robust and secure data infrastructure that is also easily accessed by both those searching for care as well as the professionals listing their services. We have made every effort to operate simply and intelligently, to control costs, and to offer competitive pricing, subsidized wherever possible by like-minded organizations and partners. We pride ourselves on providing our customers with responsive, courteous service and believe that establishing a solid reputation for quality service will bring long-term success.

We invite you to list your practice at HelpPRO. The listing process is simple. You go online to our site to register using your email address and a security password of your choosing. We encourage you to write down and store this information somewhere secure for future reference.

HelpPRO then steps you through a series of screens which contain pull down menus and easy to fill in information blocks. The basic listing allows you to convey what you offer to potential clients. Should you wish to portray your practice in a more personalized format, we offer an “enhanced listing page” which can be added for an additional fee. Send email to Lisa@helppro.com or call 1-800-652-0155 to request more information about obtaining an enhanced listing page.

Company Information and Business Model

HelpNet is a Massachusetts type "c" corporation. Revenues are generated through contracts with mental health organizations and provider fees.

In 2005, HelpPRO partnered with the National Association of Social Workers, to develop and operate NASW’s National Social Worker Finder located at www.HelpStartsHere.org. The National Social Worker Finder is now the premier resource for referral information about licensed social workers nation-wide.

HelpNet seeks to develop additional collaborative relationships with other professional associations, in order to broaden the reach of mental health services in all recognized disciplines. We can do this because of our unique ability to adapt our database and search capabilities to any sector of the mental health field that could benefit from a centralized, quick and efficiently designed, database of their members. Once in place, this type of well designed database leads to better and more appropriate outside referrals, as well as improved colleague-to-colleague internal referrals.


Confidentiality and Privacy Policy

HelpPRO is dedicated to protecting the confidentiality and the security of data entrusted to us. We hold ourselves to high professional standards regarding an individual's right to privacy. See our User Agreement and Provider Agreement for more information.

HelpNet Team

William L. Blout - President

Mr. Blout worked for over 30 years in mental health administration and clinical private practice before founding HelpNet in 1995. His strengths are his passion, vision, and ability to "bring the right people together to do the job."

Mr. Blout received his initial clinical training at McLean Hospital in Belmont, Massachusetts. During the early 1970's he worked in a Watertown community mental health program with high-risk groups of teens to develop youth programs. He also worked in community development with the Commonwealth of Massachusetts' Departments of Mental Health and Public Health. He began clinical social work career as a social worker in the Arlington schools and for the next 16 years, served as the Executive Director of RePlace, Inc., an adolescent and family counseling center in Lexington. The centerpiece service of RePlace was an information and referral hotline for teens and families. It was his frustration of trying to find resources using inadequate filing systems and outdated directories that led to Bill’s vision for and initiation of HelpNet, Inc..

In 2004 Mr. Blout launched Lexington Mediation Associates, a family and divorce mediation practice. Currently he maintains this mediation practice and a small clinical practice as well.

Jeanne Blauner - Director of Marketing and Strategic Planning

Ms. Blauner is a highly regarded business professional with 30 years experience specializing in business, strategic, and new product and service development. She has over 16 years expertise in classic consumer packaged goods and over six years on her own successfully running and managing J A Blauner & Company.

Ms. Blauner has secured millions of dollars of new business for large corporations as well as smaller, more entrepreneurial clients. Her particular strength is opening new markets and developing appropriate products and services for these markets using creative problem solving techniques.

Ms. Blauner received her Bachelor of Arts degree from Smith College and her Master of Business Administration degree from The Wharton School.

William J. TenHoor – Director of Business Development

Mr. TenHoor has been developing businesses, markets, products, programs, and public policy initiatives for over 25 years. A writer, speaker, advocate, social enterprise developer and consultant, he served in management and executive positions during a 12-year federal career, first with the National Institute of Mental Health where he helped design and implement the new Community Support Program, as a Division Director for the US Administration on Aging, and as a senior policy advisor to three successive HHS Secretaries.

Mr. TenHoor moved to the private sector to help develop the Nation's first mental health policy electronic bulletin board at Unison Corporation, and served as a key partner in the formation and development of three companies, including Green Spring Health Services, Advanced Dispute Resolution Systems and Community Care Systems. He has subsequently consulted with many of the nation’s leading mental health, health care and health technology organizations and companies.

Lisa M. Guglietta – Director of Customer Service

Ms. Guglietta brings experience in both business administration and human services to HelpNet. Her talents include the ability to manage multiple projects, to provide superior customer service, and to maintain a positive, empathic style. She has previously managed a company which specialized in financial, insurance and estate planning for clients who had disabled children, and managing the Information & Referral Department of an elder services agency. She has worked in mental health counseling with dually diagnosed clients and in behavioral rehabilitation with severely head and brain injured adults.

Ms. Guglietta received her Bachelor of Arts degree in psychology with a minor in business studies from Providence College, and her Master of Arts in counseling from Framingham State College.

Technical Development by Five Pines Consulting

Five Pines Consulting is a computer software consulting firm based in Newton, MA. The company focuses on development of web based applications for clients in various industries.

Contact Information

Telephone: 781-862-5215

Support Line: 800-652-0155

Fax: 781-862-5123

Email

   Support: Lisa Guglietta

   Marketing: Jeanne Blauner

   Business Development: Bill TenHoor

   President: Bill Blout bblout@helppro.com

If you are interested in more information about HelpNet, please contact Bill Blout.



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